Your most unhappy customers are your greatest source of learning.
My team and I love this customer service quote because no matter how well you run your business, unhappy customers are inevitable. While there will be a percentage who are just unhappy people looking to complain about anything, most will have legitimate points worth considering. You can never see your business the way people on […]
Treat the customer like you would want to be treated. Period!
It’s pretty simple. Every business has to have policies and procedures, or else there is a good chance you are going to be taken advantage of. But there is no reason to make them any less consumer-friendly than they need to be. I try to think of myself of as a consumer when we put […]
An Awesome theme, Nice Theme! Very Flexible!
We know our customers are raving fans when good news spreads about our business. We believe raving fans are better than any type of internet marketing. I have personally been a raving fan about a company and I couldn’t stop telling my friends about them. Raving fans are contagious in the best way. If you […]